FAQ

Start with the matching item. For button locations, use the illustrated tutorial.

Purchase and platforms

Do I need a jailbreak?

No. Shadowrocket runs on non-jailbroken iOS / iPadOS through the system VPN interface.

Do I pay monthly after I buy the app?

The app is a one-time purchase. Fees for third-party nodes or subscriptions are charged by that provider and are separate from the App Store price.

Is there an Android version?

There is no official Android client. Do not install packages labeled “Shadowrocket for Android.”

What if I cannot find the app?

Open the App Store link on the download page first. If it is still unavailable, that storefront does not list it. Buy with an Apple ID from a region that does.

Can I use it on more than one device?

On the same Apple ID, you can install again from Purchased. Apple’s purchase and Family Sharing rules apply.

Does this site provide nodes?

No. The download entry points to the App Store. Features follow the version installed on the device.

Connection and permission

The switch is on, but I have no internet?

Check the status bar for VPN. If the icon is there, change the node or compare Global Routing. If it is missing, check whether adding a VPN configuration was allowed.

What if I tapped Don’t Allow?

Check Settings → General → VPN & Device Management. If the configuration is missing, delete the app and reinstall, or turn the switch on again to re-grant permission.

Can I run two VPNs at once?

iOS usually allows only one VPN configuration at a time. When another VPN app connects, Shadowrocket is disconnected.

Every node times out?

Update the subscription first, then try another node. If everything still fails, use Direct to confirm the local network. Do not retry the same node in a tight loop.

Only some sites fail?

Temporarily set Global Routing to Proxy and compare. If Proxy works, check rules and DNS. If Proxy also fails, change the node.

Certificate or TLS errors?

Check the date and time in system settings first, then confirm node parameters match the provider.

Configuration and data

Does the configuration remain after I delete the app?

The system VPN configuration may remain. Remove it in Settings → General → VPN & Device Management. Subscription content follows the next import.

How do I back up?

Turn on iCloud on the Data page, or export nodes. After you change devices, restore the configuration first, then allow VPN.

Subscription update failed?

Check whether the URL expired, and whether the current network can reach the update host. Do not delete every configuration at once.

Why don’t the screenshots match my language?

Official App Store screenshots are Traditional Chinese from the Hong Kong storefront. The English layout is the same. Find items by position: Not Connected, Global Routing, Server. You can change the app language in Settings.